The Sanitation Department provides weekly garbage collection to citizens of Winston-Salem.

  • One trash and one recycling cart are provided to residents at no charge.
  • Regular pickup dates: The CityLink agent will tell you your regular pickup dates over the phone. In case you forget or if you want visual confirmation, enter your address into the Sanitation Service Finder.
  • Holiday pickup changes: All changes for the current calendar year are listed on the Holiday Schedule page.
  • Read full list of rules for garbage, recycling, and yard waste collections, plus learn about our other optional and seasonal collections.

Get started by calling CityLink

  • 336-727-8000
  • 311 (if phone is within Winston-Salem city limits)

Guidelines for Curbside Collection

Watch the Guidelines for Curbside Collection video or review the following:

  • Carts should be at the curb by 6 a.m. the day of collection and no earlier than 5 p.m. the day before. Remove them from the curb by 8 a.m. the next day.
  • Do not place cart behind parked cars or within three feet of trees and bushes or other carts.
  • Only the carts issued by the city can be used.
  • Place cart at the curb, not in the street.
  • The silver lift handle for the truck hoist should be facing the street. The hinge for the lid should be away from the street.
  • Use only the cart. Retain excess garbage for the next week’s collection.