The Sanitation Department provides weekly garbage collection to citizens of Winston-Salem.  A few important points are noted below.  Additional information can be found in the City Ordinances, Chapter 26 or via this link.

  • Garbage and household trash, as defined in subsection 26-1(4)f. and 26-1(4)g., shall be collected curbside.
  • No additional bags may be placed outside the cart for collection. All garbage must be bagged using heavy-duty plastic bags and be completely contained within the cart, with the lid closed.  
  • One trash (96-gallon cart) and one recycling cart are provided to residents at no charge.
  • Regular pickup dates: The CityLink agent will tell you your regular pickup dates over the phone. In case you forget or if you want visual confirmation, enter your address into the Sanitation Service Finder.
  • Holiday pickup changes: All changes for the current calendar year are listed on the Holiday Schedule page.
  • Read full list of rules for garbage, recycling, and yard waste collections, plus learn about our other optional and seasonal collections.

Get started by calling CityLink

  • 336-727-8000
  • 311 (if phone is within Winston-Salem city limits)

Guidelines for Curbside Collection

Watch the Guidelines for Curbside Collection video 

or review the following:

  • Carts should be at the curb by 6 a.m. the day of collection and                             earlier than 5 p.m. the day before
  •  Remove them from the curb by 8 a.m. the next day.
  • Do not place cart behind parked cars or within three                                              feet of trees and bushes or other carts.
  • Only the carts issued by the city can be used.
  • Place cart at the curb, not in the street.
  • The silver lift handle for the truck hoist should be facing the street. 
  • The hinge for the lid should be away from the street.
  • Use only the cart. 
  • Retain excess garbage for the next week’s collection.