Annual Enrollment (BCBS subscribers)

2021 Annual Enrollment period open Monday, October 5th through Monday, October 26th. 

Whether you are electing benefits for the first time, making changes to your elections, or not making any changes, annual enrollment is the perfect time to review all of your information to ensure that it is correct and up-to-date. 

To begin making your 2021 benefit elections, visit

Your username ID is the first letter of first name capitalized, first letter of last name capitalized, last four numbers of social security number. Do not use nicknames.
   Username Example: Christopher D. Bennett, Last four of social security number is 1234 = CB1234

Password: Your date of birth in the format MMDDYYYY.
  Password Example: January 15, 1970 = 01151970 

If you do not have a computer or web access, you can complete the 2021 Retiree Benefit Enrollment/Change Form return to Human Resources by Monday, October 26, 2020. It must be postmarked no later than Monday, October 26, 2020.

Retirees who fail to submit a 2021 Retiree Benefit Enrollment/Change Form or fail to log into the system and make elections will not have medical, dental, or supplemental life insurance coverage effective January 1, 2021. This deadline will not be extended, and exceptions will not be made.

Highlights and changes for 2021 plan year.

  • Blue Cross Blue Shield of North Carolina (BCBSNC) medical premiums for 2021 remain unchanged.
  • Prescription copays for retail and mail-order remain unchanged. However, we are moving from a three tier prescription plan to a five tier prescription plan for retail medications and from a three tier to a four tier prescription plan for mail-order prescriptions. 
  • All wellness requirements for the 2022 Plan Year must be met between January 1, 2021 and September 30, 2021 to qualify for the $50 monthly wellness premium discount and the $0 copay on certain maintenance medications (value based pharmacy benefit). Anyone who does not complete all requirements will not receive the wellness discounts for the 2021 Plan Year. 
    • Note: If you do not qualify for the wellness program for the 2021 plan year and want to be in wellness for the 2022 Plan Year, you will be required to complete all wellness requirements in 2021.
  • Retirees will still be allowed to enroll in either the Basic PPO or Basic Plus PPO regardless of their tobacco-use status. However, retirees signing up for the wellness program must complete biometric screening scheduled for March 2021. Retirees who test positive for tobacco-use must complete a City approved tobacco cessation program by September 30, 2021 to continue eligibility for the $50 monthly wellness premium discount and the $0 copay for certain maintenance medications.
  • COBRA dental rates will not increase. Our dental reimbursement plan for COBRA participants will continue be administered by Savers Administrative Services, Inc. (Savers Admin). You may use the dental provider of your choice; there is no dental network. Reimbursement claims can be submitted to Savers Admin by the participant or dental provider.    

For more information about the 2021 plan year benefits, review the following.

2021 Retiree Benefits Overview
Value-Based Drug List and Tobacco Cessation Medication List
Summary of Benefits and Coverage - Plus Plan
Summary of Benefits and Coverage - Basic Plan