Annual Enrollment (Pre-65 PPO plan)

IMPORTANT NOTICE:

UPDATED 11/8/2023, 3:15 PM

Download 2024 Retiree Extension Letter ,which was mailed out to retirees on 11/8/2023 and is summarized below.

Shortly after the opening of Annual Enrollment, our enrollment vendor informed us that there was an issue with the link that was published to you for enrollment. Please accept our apologies for this unavoidable technical issue. We understand how frustrating this must be for you and your family, and we have worked hard to find an adequate solution.   

  • Conversion to passive enrollment – Retirees will be able to remain enrolled in the same medical plan they are currently enrolled in without having to log in and make any elections.
  • Deadline extension – Retirees wishing to make a change to their coverage or desiring to leave the plan will have until November 22, 2023 to either log into the system and decline coverage or return the annual enrollment form sent in the mail back to Human Resources.

 To confirm if you do not want to make any changes and you wish to remain enrolled in your current level of coverage you are NOT required to log into the system and make any elections.

If you wish to make changes, you may log in and do so prior to the NEW deadline of November 22, 2023 at 11:59:59 pm at https://enroll.clickenroll.net/COWS

Download Retiree Enrollment Change Form

Username:

Social Security Number (No spaces or dashes)

Password:

Combination of Last 4 digits of SSN and last 2 digits of birth year

  • Example: Sam Sample born 10-09-1959 (SSN: 123-45-6789) (EE# 54321)
  • Username: 123456789 or 54321
  • Password: 678959


2024 ANNUAL ENROLLMENT IS HERE!!!!


The City of Winston-Salem’s annual benefits enrollment period for Retirees will be Wednesday, November 1, 2023 through Wednesday, November 22, 2023. Benefits elected during Annual Enrollment will become effective January 1, 2024. Please be on the lookout for your Annual Enrollment Packets that have been mailed out.

ANNUAL ENROLLMENT WEBSITE

Enroll by visiting https://enroll.clickenroll.net/COWS 


Do you need Annual Enrollment Assistance?

Schedule a call with a Certified Benefits Counselor by calling 1-866-563-0337 or by visiting: https://v3.rivs.com/21-92-83/

Whether you are electing benefits for the first time, making changes to your elections, or not making any changes, annual enrollment is the perfect time to review all of your information to ensure that it is correct and up-to-date.  

If you have issues with enrolling online, you can utilize the 2024 Retiree Benefits Enrollment/Change Form that is enclosed in the packet that has been mailed to you, by completing the form and submitting it to the HR Department.  All paper forms must also be received in the Human Resources Department no later than November 15, 2023.

      Upon completion of your paper form, you can return it to Human Resources one of the following ways:

  • Bring in into the HR Dept located at 100 E. 1st St., Winston-Salem, NC 27101
  • Mail it to City of Winston-Salem, Human Resources Department, P.O. Box 2511, Winston-Salem, NC 27102
  • Email it to humanresources@cityofws.org 

If you have not received a packet in the mail and you need to enroll in City Retiree Healthcare for 2024, please call the Human Resources department at 336-747-6800 or email us at humanresources@cityofws.org 


2024 RETIREE ANNUAL ENROLLMENT INFORMATION SESSIONS

Did You miss the 2024 Retiree Annual Enrollment Information Session?, No problem, you can view the presentation by clicking here: 2024 RETIREE PRESENTATION

 

  • There will be two (2) online meetings for retirees & spouses to receive a short briefing on the 2024 Retiree Annual Enrollment information.
  • The First Meeting will be held on Monday, October 30, 2023 at 10:00 am and can be joined by logging into Microsoft Teams and utilizing the following information:

Join on your computer, mobile app or room device 

Click here to join the meeting 

Meeting ID: 276 477 148 184 
 Passcode: QVvr2M 

Download Teams | Join on the web

Or call in (audio only) 

+1 910-710-5315 #   United States

Phone Conference ID: 621 917 601# 

Find a local number | Reset PIN 

  • The Second Meeting will be held on Thursday, November 2, 2023 at 2:00 pm and can be joined by logging into Microsoft Teams and utilizing the following information:

Join on your computer, mobile app or room device 

Click here to join the meeting 

Meeting ID: 231 336 401 88 
 Passcode: dYvVSx 

Download Teams | Join on the web

Or call in (audio only) 

+1 910-710-5315 #   United States

Phone Conference ID: 352 302 171# 



Retirees who fail to submit a 2024 Retiree Benefit Enrollment/Change Form or fail to log into the system and make elections by Wednesday, November 15, 2023 will not have medical coverage effective January 1, 2024. This deadline will not be extended, and exceptions will not be made. 

Retiree Benefits Annual Enrollment

Shortly after the opening of Annual Enrollment, our enrollment vendor informed us that there was an issue with the link that was published to you for enrollment. Please accept my apologies for this unavoidable technical issue. I understand how frustrating this must be for you and your family, and we have worked hard to find an adequate solution. 

  • Conversion to passive enrollment – Retirees will be able to remain enrolled in the same medical plan they are currently enrolled in without having to log in and make any elections. 
  • Deadline extension – Retirees wishing to make a change to their coverage or desiring to leave the plan will have until November 22, 2023 to either log into the system and decline coverage or return the annual enrollment form sent in the mail back to Human Resources. 

To confirm if you do not want to make any changes and you wish to remain enrolled in your current level of coverage you are NOT required to log into the system and make any elections. 

If you wish to make changes, you may log in and do so prior to the NEW deadline of November 22, 2023 at 11:59:59 pm at https://enroll.clickenroll.net/COWS 

  • Username: Your SSN (no spaces or dashes) 
  • Password: Combination of Last 4 digits of your SSN and the last 2 digits of your birth year 
  • EX: Sam Sample born 10/09/1959 (SSN: 123-45-6789) 
  • Username: 123456789 
  • Password: 678959 

A confirmation of current elections will be sent out to all retirees following the Annual Enrollment process. Again, please accept our apologies for any delay in coordinating your benefits that this error has caused and feel free to reach out our team with any additional concerns. 

Thank you for your service and best wishes for a prosperous holiday season! 

Download 2024 Retiree Extension Letter