Affordability Connectivity Program

Low-income households may be able to receive a discount on broadband internet service under the federal Emergency Broadband Benefit Program. Applications are now being accepted.

Households may receive a discount of up to $50 a month for their internet bill. Households may also receive $100 to buy a laptop, desktop or tablet through their internet provider.

Temporary Benefit  

The discount will end when the program runs out of money, or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner. Only one monthly service discount and one device discount is allowed per household.

Qualified households (see below) can apply for the Emergency Broadband Benefit either through a participating internet broadband provider, or directly with the Universal Service Administrative Company  View a list of participating broadband providers in North Carolina


A household is eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year;
  • Has received a Federal Pell Grant during the current award year;
  • Has experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.

Read more about the program, as well as FAQ's.

The Emergency Broadband Benefit Program is a federal program administered by the Federal Communications Commission.