Service Excellence

Excellent citizen service is the cornerstone of responsive government, without which it is impossible to fulfill our vision statement for city government. Service excellence is based on the City’s 4 Keys to Service Excellence. But it also includes ensuring that City employees have the knowledge and tools necessary to provide excellent customer service, as well as ensuring sound management of City resources.

*Please note: Measures may take up to 10-15 seconds to fully load on this page.

There are no primary PM's for BPM at this time in Achieveit.