News Flash


Posted on: December 23, 2020

Donate to those in need

Water faucet

Several area nonprofit agencies are generously providing financial assistance for Winston-Salem/Forsyth County Utilities customers with past-due water and sewer bills.

If you’d like to contribute to these charitable organizations, please select from the following list:

  • Crisis Control Ministry via United Way 
  • Experiment in Self-Reliance, Inc. via PayPal, select Other for campaign and then Water Utilities or by check to ESR, Attn: Debra Perkins, PO Box 135, Winston-Salem, NC 27102 with “Water Utilities” in the memo 
  • First Baptist Church East via Givelify, select Gift Amount, Emergency Missions, Add Message and enter “Water Utilities” or by check to First Baptist Church, Attn: Olita Alexander, 700 Highland Avenue, Winston-Salem, NC 27101 with “Water Utilities” in the memo
  • Sunnyside Ministry for "Water Utilities"

If you are a customer in need, see for current assistance programs & payment plan info.

Water-Sewer Bill Assistance
Facebook Twitter Email

Other News in Utilities

WSFCU leaf mulch square

Free Leaf Mulch is Back!

Posted on: February 9, 2024
Private service line diagram sq

You Can "Help Get the Lead Out"

Posted on: January 4, 2024
Water Pipe Insulation

Prevent Frozen Pipes

Posted on: January 23, 2020
Can the Grease

Can the Grease to Prevent Sewer Backups

Posted on: December 22, 2021

Collection System Improvement Program

Posted on: February 10, 2023
No Wipes in Pipes

No Wipes in Pipes!

Posted on: April 28, 2020

New Smart Meters are WaterSavvy

Posted on: May 5, 2022
Phone-Online City Link-square

Click or Call - At Your Service!

Posted on: January 7, 2022