News Flash


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Posted on: May 5, 2022

New Smart Meters are WaterSavvy


Watch our 3-minute introduction to WaterSavvy:

Since late 2020, contractors for Winston-Salem/Forsyth County Utilities have been installing new “smart” water meters as part of a systemwide infrastructure upgrade. Customers rec...


Additional Info... Utilities
Posted on: April 22, 2022

Drink Up! Our Local Tap Water Surpasses Federal Requirements

Drink Up - girl with water glass

For more than twenty years, drinking water in Forsyth County has met or surpassed all water quality standards established by the Environmental Protection Agency. That excellent record continues today with the Winston-Salem/Forsyth County Utilities 2021 Wa...


2021 Water Quality Report Utilities
Posted on: January 7, 2022

Click or Call - At Your Service!

Phone-Online City Link-square

Need help with WSFC Utilities services?

• Pay Bill or Billing Questions:    *DRIVE-THROUGH service is available at two locations & there's also a night deposit. See the In Person tab on the tabl...


Pay your water-sewer-stormwater bill Utilities
Posted on: December 22, 2021

Can the Grease to Prevent Sewer Backups

Can the Grease

Winston-Salem/Forsyth County Utilities reminds you to Can the Grease. Everyone plays a part in preventing sewer overflows and backups in their home or business. Running hot water down the drain does not help. Fortunately, it’s as easy as pouring...


Can the Grease Utilities
Posted on: December 23, 2020

Donate to those in need

Water faucet

Several area nonprofit agencies are generously providing financial assistance for Winston-Salem/Forsyth County Utilities customers with past-due water and sewer bills who have lost jobs due to the pandemic. 

If you’d like to contribute t...


Water-Sewer Bill Assistance Utilities
Posted on: April 23, 2021

WSFC Utilities Ranks Tops in Nation for Water Quality

Thomas Water Plant  square

A recent study has ranked Winston-Salem’s drinking water as one of the best in the nation. 2021’s Best Cities for Water Quality ranked our water quality second overall among the 200 largest cities throughout the country based on seven key factors. Winston...


Water Quality Report 2020 Utilities
Posted on: April 5, 2021

River Otter Mural Wins National Championship

Sides Road Tank square

A river otter mural on a water tank in Winston-Salem has won the 2021 Knope National Championship, a March Madness-style competition for municipal water facilities hosted online by Engaging Local Government Leaders.

The Winston-Salem/Forsyth County Utiliti...


Championship Round final vote count Utilities
Posted on: April 28, 2020

No Wipes in Pipes!

No Wipes in Pipes

Toilet paper shortages have exposed the growing problem of wipes clogging our sewer system. As people run out of toilet tissue they may turn to other products. Unfortunately, “flushable” wipes are falsely labeled and are part of multip...

Read more... Utilities