News Flash

Tour a Water Treatment Plant: March 22 at 5:30 p.m.

Our local tap water is tops in the nation and this Forsyth Creek Week there’s a free water treatment plant tour for all ages at 5:30 p.m. on Wednesday, March 22. Come to Thomas Water Treatment Plant at 1201 S. Martin Luther King Jr. Drive near W...

Free Leaf Mulch is Back!

Winston-Salem/Forsyth County Utilities has announced the annual leaf mulch giveaway for Forsyth County homeowners. Free leaf mulch will only be available on a first-come, first-served basis starting Good Friday, April 7 and continuing while supplies last&...

Collection System Improvement Program

Sewage spills (aka: sanitary sewer overflows) in Winston-Salem and Forsyth County have been drastically reduced in recent years. This is primarily due to proactive measures by Winston-Salem/Forsyth County Utilities as part of their Collection System Impro...

Can the Grease to Prevent Sewer Backups

As family and friends gather and we prepare for holiday feasts, Winston-Salem/Forsyth County Utilities reminds you to Can the Grease. 

Fortunately, it’s easy to avoid the mess and expense of a raw sewage backup. Just pour or scrape cooki...

No Wipes in Pipes!

Toilet paper shortages have exposed the growing problem of wipes clogging our sewer system. As people run out of toilet tissue they may turn to other products. Unfortunately, “flushable” wipes are falsely labeled and are part of multip...

Donate to those in need

Several area nonprofit agencies are generously providing financial assistance for Winston-Salem/Forsyth County Utilities customers with past-due water and sewer bills who have suffered financial hardship due to the pandemic.

If you’d like to contribute to ...

New Smart Meters are WaterSavvy

Watch our 3-minute introduction to WaterSavvy: https://youtu.be/2blmArJo7E4.

Since late 2020, contractors for Winston-Salem/Forsyth County Utilities have been installing new “smart” water meters as part of a systemwide infrastructure upgrade. Customers rec...

Drink Up! Our Local Tap Water Surpasses Federal Requirements

For more than twenty years, drinking water in Forsyth County has met or surpassed all water quality standards established by the Environmental Protection Agency. That excellent record continues today with the Winston-Salem/Forsyth County Utilities 2021 Wa...

Click or Call - At Your Service!

Need help with WSFC Utilities services?

• Pay Bill or Billing Questions: cityofws.org/paywater    *DRIVE-THROUGH service is available at two locations & there's also a night deposit. See the In Person tab on the table.

• Start, Stop or...

Prevent Frozen Pipes

When temperatures drop, it’s time to protect your water pipes. Winston-Salem/Forsyth County Utilities encourages customers to consider how freezing water can damage home plumbing systems. Unprotected pipes can crack or break, resulting in floodi...