News Flash

Utilities

10 Stories
Posted on: February 9, 2024

Free Leaf Mulch is Back!

WSFCU leaf mulch square

Winston-Salem/Forsyth County Utilities has announced the annual leaf mulch giveaway for Forsyth County homeowners. Free leaf mulch will only be available on a first-come, first-served basis starting Good Friday, March 29, and continue while supplies last ...

Read more...

Free Leaf Mulch Utilities
Posted on: January 4, 2024

You Can "Help Get the Lead Out"

Private service line diagram sq

For more than 20 years, Winston-Salem/Forsyth County Utilities has met or surpassed all federal water quality standards. This includes testing for lead to ensure your water is safe to drink. Tap water in the water distribution system remains in full compl...

Read more...

Lead Compliance Program Utilities
Posted on: January 23, 2020

Prevent Frozen Pipes

Water Pipe Insulation

When temperatures drop, it’s time to protect your water pipes. Winston-Salem/Forsyth County Utilities encourages customers to consider how freezing water can damage home plumbing systems. Unprotected pipes can crack or break, resulting in flooding that ma...

Read more...

Additional Info... Utilities
Posted on: December 22, 2021

Can the Grease to Prevent Sewer Backups

Can the Grease

As you prepare your holiday feast, always remember to Can the Grease

Everyone plays a part in preventing sewer overflows in their home or business, and everyone PAYs when there is a sewer backup! The NC Department of Environmental Quality fines ...

Read more...

Can the Grease Utilities
Posted on: May 4, 2023

Drink Up! Our Local Tap Water Surpasses Federal Requirements

Water glass girl sq

For more than twenty years, drinking water in Forsyth County has met or surpassed all water quality standards established by the Environmental Protection Agency. That excellent record continues today with the 2022 Water Quality Report recently published b...

Read more...

2022 Water Quality Report Utilities
Posted on: February 10, 2023

Collection System Improvement Program

Toilet

Sewage spills (aka: sanitary sewer overflows) in Winston-Salem and Forsyth County have been drastically reduced in recent years. This is primarily due to proactive measures by Winston-Salem/Forsyth County Utilities as part of their Collection System Impro...

Read more...

Collection System Improvement Program Utilities
Posted on: April 28, 2020

No Wipes in Pipes!

No Wipes in Pipes

Toilet paper shortages have exposed the growing problem of wipes clogging our sewer system. As people run out of toilet tissue they may turn to other products. Unfortunately, “flushable” wipes are falsely labeled and are part of multip...

Read more...

cityofws.org/NoWipes Utilities
Posted on: December 23, 2020

Donate to those in need

Water faucet

Several area nonprofit agencies are generously providing financial assistance for Winston-Salem/Forsyth County Utilities customers with past-due water and sewer bills.

If you’d like to contribute to these charitable organizations, please select f...

Read more...

Water-Sewer Bill Assistance Utilities
Posted on: May 5, 2022

New Smart Meters are WaterSavvy

WatersavvySquareGlow-1200x1200

Watch our 3-minute introduction to WaterSavvy: https://youtu.be/2blmArJo7E4.

Since late 2020, contractors for Winston-Salem/Forsyth County Utilities have been installing new “smart” water meters as part of a systemwide infrastructure upgrade. Customers rec...

Read more...

Additional Info... Utilities
Posted on: January 7, 2022

Click or Call - At Your Service!

Phone-Online City Link-square

Need help with WSFC Utilities services?

• Pay Bill or Billing Questions: cityofws.org/paywater    *DRIVE-THROUGH service is available at two locations & there's also a night deposit. See the In Person tab on the table.

• Start, Stop or...

Read more...

Pay your water-sewer-stormwater bill Utilities