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December 2020 · Produced by Marketing & Communications

  • City Conducting Resident Satisfaction Survey
  • Joines Authorizes Enforcement of Cooper’s Emergency Orders
  • Most of Winston Lake Park Closed for Phase 2 Improvements
  • Changes in City Operations for Christmas and New Year’s Holidays
  • Nominations Sought for Young Dreamers Awards
  • New Director Named for Historic Bethabara Park
Resident Survey graphic

City Conducting Resident Satisfaction Survey

The city has again sent surveys to city residents to get a statistically valid snapshot of how Winston-Salem residents feel about city government and the services it provides. A seven-page survey has been mailed to about 10,000 households randomly selected to be representative of the city by geographic area and other factors. The survey includes general questions about perceptions of Winston-Salem as a place to live, work and raise children, and in-depth questions about city government, including police and fire protection, utilities, sanitation, recreation and other city services. At a later date the city will post the survey online and invite residents to participate voluntarily. READ MORE

COVID-19 Update Graphic

Joines Authorizes Enforcement of Cooper’s Emergency Orders

Mayor Allen Joines ordered on Nov. 25 that within the city limits, “individuals and all offices, organizations and businesses” comply with Gov. Roy Cooper’s emergency orders pertaining to masking requirements and occupancy limits, and has authorized the Winston-Salem Police and Fire departments to enforce these orders. 

Joines directs that department personnel pursue education and voluntary compliance before issuing citations as “the option of last resort.” Violations will be a Class 2 misdemeanor punishable by up to 60 days in jail and a $1,000 fine. The order stipulates that fines or civil penalties be turned over to the Winston-Salem/Forsyth County Schools. READ MORE

Winston Lake Park shelter sketch

Most of Winston Lake Park Closed for Phase 2 Improvements

Winston Lake, the surrounding shoreline, the fishing pier and the parking lot and shelter by the pier have been closed for construction of the Phase 2 improvements to Winston Lake Park. Picnic shelters 3 and 4 remain open with access from Old Greensboro Road.  Construction is expected to last through October 2021. Improvements include a new fishing pier, shelter and restrooms, trail and picnic area improvements additional parking areas and dredging sediment from the lake to improve water quality and fish habitat. READ MORE

Holiday collection schedule graphic

Changes in City Operations for Christmas and New Year’s Holidays

City offices will be closed Thursday and Friday, Dec. 24 and 25, for the Christmas holiday and Friday, Jan. 1, for New Year’s Day. Read below for a list of all city operations that will will be affected.

Week of Christmas:

  • Garbage collections for Tuesday through Thursday will be moved up a day: Tuesday on Monday, Wednesday on Tuesday and Thursday on Wednesday. Friday garbage will be collected on Monday, Dec. 28. 
  • Recycling collections for Monday through Thursday will follow the normal schedule; Friday recycling will be collected on Saturday, Dec. 26. 
  • Yard-waste collections on Monday and Tuesday will be made on Monday, Dec. 21. Wednesday collections will be made on Tuesday, and Thursday collections will be made on Wednesday. 
  • CityLink 311, the city’s citizen service call center, will be closed on Dec. 24 and Dec. 25. Non-911 emergency calls will be forwarded to on-call staff with the appropriate department. Requests for routine information or services may be submitted by email, the city website and the CityLink 311 mobile application for processing the next workday. 
  • Hanes Mill Road Solid Waste Facility, Old Salisbury Road Landfill, and the Forum 52 and Overdale Road yard waste facilities will be close at 3  p.m. Dec. 24 and be closed Dec. 25. The 3RC EnviroStation will be closed both days.

Week of New Year’s Day:

  • Garbage collections for Tuesday through Thursday will follow the normal schedule. Friday garbage will be collected on Monday, Jan. 4. 
  • Recycling collections for Monday through Thursday will follow the normal schedule. Friday recycling will be collected on Saturday, Jan. 2. 
  • Yard-waste collections will follow the normal schedule.
  • CityLink 311 will be closed Jan. 1.
  • Hanes Mill Road Solid Waste Facility, Old Salisbury Road Landfill, Forum 52 and Overdale Road yard waste facilities and the 3RC Envirostation all will be closed Jan. 1.

Nominations Sought for Young Dreamers Awards

The Human Relations Commission is accepting nominations for the 2021 Martin Luther King Jr. Young Dreamers Awards. Nominations are open to the public and must be received by Dec. 16. The Young Dreamers Awards honor two young adult leaders who have made a tangible difference in the lives of those who may have otherwise been overlooked, ignored or disadvantaged. The awards will recognize a man and a woman. A link to the nomination form and more information is available at CityofWS.org/HumanRelations. READ MORE

Frank Brown

Changes in City Operations for Christmas and New Year’s Holidays

The city has hired Frank Brown as the director of Historic Bethabara Park. Brown, who started earlier this month, previously worked for an architecture firm in Houston that specializes in traditional architecture and gardens. Brown, 60, has more than 30 years of experience relevant to Historic Bethabara Park, including stints at the National Register of Historic Places in Washington, D.C; the National Register Program for the state of South Carolina, and work as a private historic preservation consultant in Georgia. He has master’s degrees in architectural history from the University of Virginia and in landscape architecture from Louisiana State University. READ MORE


For more information about these stories, or to report a problem or request services, call CityLink at 336-727-8000 or 311 within Winston-Salem city limits.


City of Winston-Salem


Mayor: Allen Joines
City Council: Denise D. Adams, Mayor Pro Tempore, North Ward; Barbara H. Burke, Northeast Ward; Robert C. Clark, West Ward; John C. Larson, South Ward; Jeff MacIntosh, Northwest Ward; Kevin Mundy, Southwest Ward; Annette Scippio, East Ward; James Taylor, Jr., Southeast Ward
City Manager: Lee Garrity

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101 North Main Street, Winston-Salem, NC 27101

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