FAQs • Winston-Salem, NC • CivicEngage

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What is the automated waste collection system?

Automated collection uses a specially-fitted waste truck. Waste is mechanically dumped into the truck from a curbside location. The operator uses a set of controls inside the truck cab to operate a mechanical arm that lifts, dumps, and returns your roll-out cart to the curb.

This automated collection service is Winston-Salem’s preferred choice.

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Sanitation - Yard Waste Carts

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1. What is the automated waste collection system?

Automated collection uses a specially-fitted waste truck. Waste is mechanically dumped into the truck from a curbside location. The operator uses a set of controls inside the truck cab to operate a mechanical arm that lifts, dumps, and returns your roll-out cart to the curb.

This automated collection service is Winston-Salem’s preferred choice.

2. When should you place your cart at the curb?

When you purchase your cart the city will notify you of your collection day.

After you fill your yard-waste cart, place it at the curb no earlier than 5 p.m. on the day before your normally scheduled collection day and remove it from the curb by 8 a.m. the day after collection. For more information about the yard-waste cart collection service, call City Link at 336-727-8000.

3. How can you purchase a yard-waste cart?

The city will continue to have available for purchase durable 96-gallon yard-waste carts with hinged, tight-fitting lids to eliminate litter, odor, and insect problems.

Yard-waste carts may be purchased at the City Warehouse, located at 1550-A Martin Luther King, Jr. Drive for $65.

Call 336-727-8000 to order a new yard-waste cart, or you can pick up a yard cart at the City Warehouse during the hours of 7:30 a.m. to 4:15 p.m. You will need enough space in your vehicle to hold the 96-gallon cart.

Cart & Sticker Bundle

You can order a new yard-waste cart and sticker together for $125. The annual fee included with the cart is for the city's fiscal year of July 1 through June 30.

Pay for new yard-waste cart and sticker together with an online form.

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