Do I have to do what the case manager and/or condition care coach advises?

It is up to you to determine what information is beneficial to you based on your personal situation. Keep in mind the case managers and condition care coaches are there to help you manage your condition and/or situation.

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1. Do I have to engage in case management or condition care management?
2. If I already have a plan with my doctor regarding my condition, do I still need to speak with the case manager or condition care coach?
3. Do I have to do what the case manager and/or condition care coach advises?