FAQs • Winston-Salem, NC • CivicEngage

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What do all these acronyms and technical terms mean?: Learn about the definitions of terms by viewing the Glossary page.

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Information Systems - Service Catalog [Intranet]

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1. My department is interested in a new technology; how do I request assistance with evaluating it?

Implementing a new technology may require approval and fiscal budget considerations, but Information Systems can help you begin the process. Start by requesting "Advisory Services" through the Service Desk.

Email the Service Desk or call them at 336-748-3499.

2. I am interested in getting a smartphone to help with my job responsibilities; what do I do?: Mobile devices may require certain levels of approval. Start by asking your department head to request mobile services through the Service Desk.

3. What do all these acronyms and technical terms mean?: Learn about the definitions of terms by viewing the Glossary page.

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