Why has the stormwater fee changed?

City Code Chapter 75 (45-46) describes the billing and collection methods in effect for stormwater service management fees. An amendment has been made to the current code which further clarifies the billing processes and to provides enforcement options for delinquent storm water accounts.

Residential storm water charges are currently billed through the Utility Billing System and collected when payment is made for utility services. Non-residential stormwater is billed through a separate system. By the end of the current fiscal year, all non-residential storm water accounts will be billed through the Utility Billing System, allowing staff to bill, track, and collect all stormwater charges from one central system. Any delinquent storm water balances owed at the time of system transition will be moved and billed in the new system. 

Show All Answers

1. Why do we have a stormwater service?
2. Where does the money go?
3. Which department provides the stormwater service?
4. How can a property owner find out more information about their bill?
5. How often will a citizen get billed for stormwater service?
6. Where is the stormwater fee located the customer's bill?
7. What happens if the stormwater fee is not paid?
8. Why has the stormwater fee changed?
9. Why did the residential fee change from a flat rate to a tiered rate?
10. What if a property owner thinks the impervious area of their property is incorrect?
11. Can a property owner reduce their stormwater fee?
12. How does the City determine the impervious surface area of a property?
13. Where can the impervious surface area value be found?
14. How is the billing tier for a location determined?
15. How is the stormwater fee determined?
16. What is impervious surface area?