How is the RUMA program different from ERAP?

RUMA is available to low-income homeowners who are behind on their mortgage as well as to renters. ERAP (Emergency Rental Assistance Program) is available only to renters. Also, ERAP includes internet service as a utility that is eligible for payment assistance. RUMA does not.

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1. What is a “household”?
2. I live by myself. Am I an eligible “household?”
3. How is household income calculated?
4. How do I prove that my household has experienced economic hardship due to COVID-19?
5. I am a tenant; do I need to get my landlord to participate?
6. Who receives the payment?
7. How much can I receive?
8. I have a mortgage, but I also need assistance with utilities. Can I apply for both at Financial Pathways of the Piedmont?
9. Is HARRY Veteran Community Outreach Service only accepting applications from veterans?
10. How is the RUMA program different from ERAP?
11. This is a city program. Why do I apply at these social agencies?
12. How long can I receive assistance?