How do I prove that my household has experienced financial hardship due to COVID-19?

Provide documents that show that one or more individuals within the household: 

  • Proof of unemployment benefits, 
  • Proof of a reduction in income, 
  • Proof of increased expenses, 
  • Proof of other financial hardship


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1. Who is included in “household income"?
2. I live by myself. Am I an eligible to apply?
3. How do I prove that my household has experienced financial hardship due to COVID-19?
4. I am a tenant; do I need to get my landlord to participate?
5. Who receives the payment?
6. Is there a maximum benefit amount?
7. How long can I receive assistance?
8. I received an ERAP payment when the program provided 15 months of assistance. Now it provides 18 moths of assistance. Can I apply again?
9. Once I have submitted my application, how will I know what is happening?
10. How do I get help with transportation to the Appointment Lab?