Why won’t my file upload on the submission portal?

The chief reasons that a file does not upload on the submission portal are that it is either too big, or it is not a format that the portal accepts.

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1. I’m ready to help! What can I do?
2. If I join a collection team, how much do I have to do?
3. Can I be on more than one collection team at a time?
4. What are you collecting?
5. What other resources can I consult to help me?
6. Why won’t my file upload on the submission portal?
7. What is the largest file size?
8. What format can the files be in?
9. My oral history file is larger than 250 MB. What do I do?
10. How can I send the city the file?
11. Can I drop it on of on a thumb drive?
12. I can’t join a collection team but I have a good story that should be preserved. What should I do?
13. How can I get my items scanned?