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1. If I file my application at the Home and Garden Building, will I receive reimbursement on the spot?

No. Checks will be printed and mailed to your address.

2. When will I received my reimbursement?

This will depend on the volume of applications that have to be processed. Our goal is to have all payments processed within 2 weeks after you turn in your application. 

3. What if I don’t have receipts?

You can fill out a form certifying your expenses, but payment will be limited to no more than $300 if there are no receipts or other documents to prove your expenses.

4. What if I cannot provide proof of household income?

If you are unable to provide proof of your household income you may be eligible for up to $300 in reimbursement per household address.

5. I have a business in the evacuation area. Can I get reimbursement for the lost business?

State law does not allow this program to reimburse for-profit businesses. However, business owners can apply personally for lost wages. 

6. I am self-employed. How do I document my regular income?

Provide what documents you can that indicate your regular daily business income, after deducting expenses. If you do not have any way of documenting your self-employed income, you can sign a form certifying your income, but you will be limited to no more than $300.

7. I have receipts for some expenses but not others. Can I use the form to certify the expenses that I do not have receipts for?

Yes. However, reimbursement for the expenses listed on the form will be limited to no more than $300.

8. Two families are living at my address. Can they each be reimbursed?

No. Only one person can apply per household address.

9. There are four workers living at my address who all lost wages. Can they each apply for reimbursement?

No. One person in the household can apply for all four workers, even if they are not related. Only one application will be accepted per household.

10. What if some folks at my address have receipts and documents of their expenses, and others do not?

Those without receipts and documents can fill out the form certifying their expenses. Remember, no more than $300 will be provided for undocumented expenses, and no more than $1,000 will be provided to any single address.