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2. Nominee's/Team's Full Name
3. City Employee ID Number
5. Department/Division
6. Nominee Contact Number
7. Date of Event
   Date of Event
8. Date Today*
   Date Today
10. Select Commendation Category
    • Consistent Excellent Customer Service: Consistently providing an excellent level of customer service over a period of time.
    • WOW/Above and Beyond: An instance of providing an exceptional level of customer service above and beyond the normal daily requirements of an employee's job description.
12. Select Commendation Category

    1. Consistent

    1. WOW
14. Please describe, in detail, your excellent customer service experience. What made this experience WOW or consistent?*
16. Of the "10 Keys to Service Excellence," select the Key(s) of Service Excellence that are applicable to your experience.

    1. Dedicated to Customer Satisfaction
    2. Effective Communication
    3. Equality of Service
    4. Innovative Thinking
    5. One Team

    1. Ownership and Accountability
    2. Partnering and Developing Relationships
    3. Positive Customer Impression
    4. Professionalism
    5. Responsive and Helpful
18. Submitter Name*
19. Submitter Contact Information*
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21. 1. Receive an email copy of this form.
22. Email address

    This field is not part of the form submission.

23. Submit

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